Question 1

What services does Majestik Magik offer?

Accepted Answer

Custom web design & development (React/Next.js/WordPress), eCommerce, SEO, analytics, CRM tools, AI integrations, and ongoing support/maintenance for professional services, e-commerce, and small businesses. We work with industries such as manufacturing, professional services, HVAC, plumbing, roofing, etc to deliver high-quality digital and AI solutions.

Question 2

How do I request a quote?

Accepted Answer

Email contact@majestikmagik.dev or use the contact form on our site. We’ll schedule a 15–20 min discovery call and send a proposal within 2–3 business days.

Question 3

What industries do you specialize in?

Accepted Answer

Local service businesses, startups/SaaS, and eCommerce. We tailor deliverables to your industry’s workflow.

Question 4

How does Majestik Magik fix slow mobile page load times?

Accepted Answer

We employ low-level engineering tactics such as custom delayed script-hydration engines and third-party script deferrals. This isolates primary CPU threads, raising mobile performance benchmarks efficiently.

Question 5

What is Generative Engine Optimization or GEO?

Accepted Answer

GEO optimizes technical web infrastructure and structured semantics so real-time AI crawlers (like ChatGPT Search and Perplexity) can parse, understand, and cite your business in chat-driven searches.

Question 6

How long does a typical website project take?

Accepted Answer

Basic sites: ~1–5+ days. Mid-sized: 4–6 weeks. Custom/complex or eCommerce: 6–10+ weeks. Timelines depend on content readiness and feedback speed.

Question 7

What does your process look like?

Accepted Answer

Discovery → Scope/Proposal → Design → Build → Review/QA → Launch → Training & post-launch support. You’ll have a single point of contact throughout.

Question 8

Do you require a deposit?

Accepted Answer

Yes. Projects usually start with 40–50% to book the slot, with the remainder tied to milestones or pre-launch.

Question 9

What platforms/CMS do you support?

Accepted Answer

WordPress (with performance/security best practices), custom Next.js sites, and headless setups. We recommend based on your goals and team capacity.

Question 10

Do you provide WordPress training?

Accepted Answer

Yes—video tutorials and live walkthroughs. Start here: https://majestikmagik.dev/training/wordpress

Question 11

Who owns my website and content after launch?

Accepted Answer

You do. Upon final payment, you own your site code (per contract), content, and assets. We’ll transfer admin credentials and repos as needed.

Question 12

Do you handle hosting and domains?

Accepted Answer

We can set up hosting (e.g., WP Engine, AWS) and configure your domain/DNS. You can keep accounts in your name; we’ll help manage access securely.

Question 13

Do you offer maintenance plans?

Accepted Answer

Yes—updates, backups, uptime monitoring, security hardening, small edits, and monthly performance/SEO reports. Plans are tailored to your site.

Question 14

Can you improve my site speed and Core Web Vitals?

Accepted Answer

Absolutely. We optimize images, code-split, cache, tune servers/CDN, and audit third-party scripts to lift CWV scores.

Question 15

Do you do SEO?

Accepted Answer

Yes—technical SEO, on-page optimization, schema, and content guidance. We also set up analytics, goals, and dashboards.

Question 16

What about accessibility (ADA/WCAG)?

Accepted Answer

We follow WCAG 2.1 AA best practices in structure, contrast, keyboard navigation, and ARIA. We can add ongoing monitoring if needed.

Question 17

How many design revisions are included?

Accepted Answer

Typically two rounds per page/template in the base scope. Additional revisions are welcome and billed at our hourly rate or via a change order.

Question 18

Can you migrate my current site?

Accepted Answer

Yes. We’ll audit your stack, create a migration plan, and move content with minimum downtime. We can modernize the design during the move.

Question 19

Do you integrate payments and subscriptions?

Accepted Answer

Yes—Stripe for one-time payments, subscriptions, and marketplaces. We also implement best practices for security and compliance.

Question 20

How do you handle security?

Accepted Answer

Hardened hosting, least-privilege access, HTTPS, regular updates, WAF/CDN options, backups, and security monitoring are standard in our builds.

Question 21

What analytics will I get?

Accepted Answer

GA4 or privacy-friendly analytics, Search Console, heatmaps (optional), and goal/event tracking with monthly summaries in maintenance plans.

Question 22

Do you write copy or create content?

Accepted Answer

We can refine your copy or create new content. We also offer guided prompts and brand voice frameworks if you prefer to draft in-house.

Question 23

What if I need urgent changes after launch?

Accepted Answer

We offer expedited support windows and on-call options. For emergencies (e.g., downtime), we prioritize incident response immediately.

Question 24

Can you connect my CRM or marketing tools?

Accepted Answer

Yes—HubSpot, Mailchimp/Brevo, Zapier, Meta/Google pixels, and custom APIs. For local businesses, we can also onboard you to our Community CRM.

Question 25

How do you price projects?

Accepted Answer

Fixed-scope packages for common builds and customized quotes for complex work. We’ll provide clear deliverables, timeline, and payment schedule.

Question 26

Do you offer refunds?

Accepted Answer

See our Refund Policy at /refund-policy. We scope carefully and communicate milestones to avoid surprises.

Question 27

What are your support hours?

Accepted Answer

Standard support is Monday–Friday, 9am–5pm ET. We offer premium/after-hours support plans for teams that need extended coverage.

Question 28

Can you help with branding or logos?

Accepted Answer

Yes—brand discovery, logo kits, typography/color systems, and usage guidelines to keep your brand consistent across channels.

Question 29

How do I send files and credentials securely?

Accepted Answer

We’ll share a secure upload link or password manager request. Avoid emailing passwords; we use least-privilege access and revoke when finished.

Question 30

Can you help with site audits and roadmaps?

Accepted Answer

Yes—tech, UX, SEO, and conversion audits with priority roadmaps and quick-win recommendations.

Question 31

Where can I read your policies?

Accepted Answer

Privacy, Terms, Cookies, Refunds, IP, and Cyber Security policies are linked in our site footer for transparency.

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